Melia Hanoi Hotel wins “TripAdvisor Certificate of Excellence 2019"

Meliá Hanoi Hotel has recently honored to obtain the 2019 Certificate of Excellence for hospitality businesses that consistently deliver great service across the world, awarded by TripAdvisor.

on June 27,2019 10:16 AM

Melia Hanoi Hotel wins “TripAdvisor Certificate of Excellence 2019

Since 2011, the Certificate of Excellence is presented to only 10% of total worldwide businesses on TripAdvisor, including accommodations (Hotels, B&B/Inns, and Specialty Lodging), restaurants, attractions, and vacation rentals. To determine the accolade recipients, a complex algorithm was utilized, taking into account the quality, quantity, and regency of user reviews, as well as the business’ tenure on the site. The algorithm only qualifies those one who get overall TripAdvisor rating of at least four out of five from great reviews of travelers worldwide each year.

“It is an honorable achievement for Melia Hanoi Hotel to be recognized at the top 10% of the global service providers to receive the 2019 Certificate of Excellence on TripAdvisor. This accolade is a rewarding prize for our hard work and a strong motivation for us to perform even better in the coming years” delightfully shared by Mr. Guillermo Pantoja, General Manager of Meliá Hanoi.

"I would like to take this opportunity to express our sincere appreciation to our loyal guests; and to strengthen our commitment in creating more meaningful moments for your future stays at Meliá Hanoi,” he added.

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